Terms of service
Terms of Service
Last Updated: July 2, 2026
Welcome to Razanio. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing, browsing, or making a purchase from Razanio, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, please do not use our website.
2. Products and Services
Razanio offers apparel, clothing, and fashion-related products for sale. We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.
3. Pricing and Payments
- All prices displayed on our website are listed in the applicable currency and are subject to change without notice.
- Payment must be completed before an order is processed, unless Cash on Delivery (COD) is available and selected at checkout.
- We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability.
4. Orders
Once you place an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. Razanio reserves the right to cancel or limit orders at our discretion.
5. Shipping and Delivery
We aim to process and dispatch orders promptly. Delivery times are estimates and may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.
6. Returns and Refunds
Returns and refund requests are accepted only if submitted within 7 days of receiving your order.
Returned items must:
- Be unused, unworn, and unwashed.
- Be returned in their original condition with all tags and original packaging intact.
- Not show signs of damage caused by the customer.
Refunds will be processed only after the returned item has been inspected and approved. Shipping charges are non-refundable unless the return is due to our error or a defective product.
Please refer to our Return & Refund Policy for complete details.
7. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information.
- Not use the website for unlawful or fraudulent activities.
- Not interfere with the website's security or functionality.
- Not copy, reproduce, or misuse any content without permission.
8. Intellectual Property
All content on the Razanio website, including text, graphics, logos, images, product designs, and website design, is the property of Razanio unless otherwise stated and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Razanio shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid for the product purchased.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Third-Party Links
Our website may contain links to third-party websites. Razanio is not responsible for the content, policies, or practices of these external websites.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon publication on this website.
Continued use of the website after updates constitutes acceptance of the revised Terms.
13. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the country where Razanio operates.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact our customer support through the contact information provided on our website.